Delivery

Due to bad weather conditions our offices and warehouses are closed.  Any orders placed will be processed as soon as we are able to open again.

We aim to process and dispatch all orders received Monday to Friday before 2.00pm GMT, the same day. Orders received after this time, at the weekend, on bank holidays or other holiday periods will be dispatched the next working day.

We will deliver goods ordered by you to the address given to us for delivery at the time of order. To ensure there is no delay in your order being processed and dispatched you should use a confirmed address within PayPal. When opting to pay by credit card ensure you enter your credit card billing address and other security details correctly so that all security checks are passed.

All goods are subject to availability, if your item is not in stock we will place it on back order, if the period is likely to be longer than 3 working days you will always be contacted with the option to wait for the item to come into stock or cancel the item.  Delivery will be made as soon as possible and in any event within 30 days of your order.

If your goods require a signature and no one is available to sign for the goods a card will be left with the details for you to arrange another delivery or to advise you where the goods have been left/taken to.

UK Deliveries

Free Standard Delivery – Available for all UK deliveries with a basket value of £45 or more. Delivery can be expected 1-5 days after posting.

UPS – Coming soon

Second Class Packet (Recorded Signed for™) – Royal Mail aim to deliver by the 3rd working days after posting, to the majority of UK destinations.

First Class Packet (Recorded Signed for™) – Royal Mail aim to deliver next working day, including Saturday, anywhere in the UK.

Special Delivery™ Next Day – Next Day, from Royal Mail, offers guaranteed delivery next day. This delivery service guarantees delivery of your urgent goods before 1pm the next working day, to 99% of the UK. Postal areas with restrictions can be found at http://www.royalmail.com/portal/rm/content1?mediaId=22700552&catId=400025#13300204

Special Delivery™ 9.00am – guarantees delivery by 9.00am the next working day to the majority of the UK. Postal areas with restrictions can be found at http://www.royalmail.com/portal/rm/content1?mediaId=22700552&catId=400025#13300204

Please Note: Royal Mail cannot always guarantee delivery times for standard mail during busy periods or after strike action therefore we cannot accept liability for goods that are not received within their stated delivery times.

International Deliveries

UPS – Coming soon

International Signed For – Royal Mail Service aims to deliver to European destinations within 3 working days and worldwide within 5. Once arriving at the delivery country the package will be handed over to the local postal service for delivery through their regular registered service.

Airsure – Royal Mail service to 30 worldwide destinations with delivery 2-4 working days after posting